Need help with a loan? An account? Resetting your PIN?  

We’re here for you.

Banking Assistance

Have questions about personal or business banking? Ask our banking support team.

Call Us

(636) 940-5555

Monday – Friday
8:30 a.m.-5:00 p.m. CST
Saturday
9:00 a.m.-Noon CST

Home Loan Assistance

Have questions about a mortgage loan? Reach out to our mortgage support team.

Call Us

1 (888) 287-2175

Monday – Friday
9:00 a.m.-5:00 p.m. CST

Lost or Stolen Card?

Please report a lost or stolen debit card to the bank as soon as possible. After regular business hours, call our Debit Card Hotline (800) 472-3272.

Call Us

(636) 940-5555

Monday – Friday
8:30 a.m.-5:00 p.m. CST
Saturday
9:00 a.m.-Noon CST

Notary

Need to have a document notarized? Account holders receive free Notary Public services in all of our banking centers.

Disclosures

Your Privacy and Security

By submitting this form or email, you authorize First State Bank of St. Charles, MO, an affiliate of First State Bancshares Inc., N.A.—along with its agents and affiliates, to contact you via email and or telephone regarding First State Bank, its products and services, and any current or future accounts you may hold with the bank, in accordance with the purposes specified in this form. By providing your contact information, you expressly consent to being contacted at the number(s) provided, even if you are registered on a federal or state “Do Not Call” list or have previously requested not to be contacted by First State Bank.

We take your privacy and security seriously. The information you provide through this contact form is handled with the utmost care and in compliance with applicable data protection regulations.

1 Data Collection and Use

  • What We Collect: When you fill out this contact form, we collect your name, email address, phone number, and any other information you choose to provide. Please do not include any confidential information such as any Bank Account Number, Investment Account Information, Social Security Number, PIN, or Password.
  • How We Use It: The information collected is used solely to respond to your inquiry and provide you with the requested services or information. We do not share your information with third parties without your explicit consent, except as required by law.

First State Mortgage is a division of First State Bank of St. Charles, MO. NMLS ID: 416668. Authorized to lend in all 50 states. This is not a loan commitment or guarantee. All loans are subject to approval, creditworthiness, and income verification. Applicants must be at least 18 years old. Programs, rates, terms, and conditions are subject to change without notice. Certain restrictions may apply.