First State Bank Supports Fraud Prevention Awareness Through Staff Training

At First State Bank, protecting customers from financial exploitation is an important part of how we serve our community. As part of that commitment, our frontline staff participates in ongoing training focused on recognizing and responding to potential fraud.

First State Bank is proud to have earned the BankSafe Trained Seal for educating its frontline staff through AARP BankSafe training focused on fraud prevention.

Recognizing the Signs of Financial Exploitation

Financial exploitation can take many forms, including scams, unauthorized transactions, or situations where individuals may be pressured into making financial decisions. Training helps staff stay alert to potential warning signs, such as:

• Unusual account activity or sudden changes in transaction patterns
• Signs of confusion, distress, or outside influence during financial interactions
• Requests that fall outside of a customer’s normal behavior

By staying aware of these indicators, our team is better equipped to respond appropriately and provide support when concerns arise.

A Continued Commitment to Customer Protection

Ongoing education and awareness are essential in today’s evolving fraud landscape. First State Bank remains focused on:

• Strengthening fraud awareness practices
• Supporting customers with clear, helpful guidance
• Promoting safe and informed banking experiences

We encourage customers and families to stay informed about common fraud risks and to contact us with any concerns about suspicious activity.

Learn More About Fraud Prevention

For additional information on how to recognize and prevent financial exploitation, visit: www.aarp.org/banksafe.